About We Support & Care

Person-centred NDIS support with empathy, respect and empowerment

We Support & Care Services Pty Ltd is a local, NDIS registered disability support provider based in Parafield Gardens, South Australia, supporting participants across Adelaide’s northern suburbs.

We provide personalised support designed around each person’s individual needs, goals, preferences and everyday life. From assistance with daily activities and household tasks to community participation, life skills development and Supported Independent Living, our focus is on helping people live with greater confidence, independence and choice.

We believe support should feel personal.

That’s why we take the time to understand the person behind the plan — their routines, interests, preferences, culture, goals and the things that matter most to them.

Our approach is simple:

Listen first. Understand what matters. Provide support that makes a difference.

Who we are

We Support & Care Services was built around a simple belief: everyone deserves to receive support with dignity, respect and understanding.

As a local disability support provider in Adelaide, we understand that choosing a support provider is an important decision. Participants and their families need to feel confident that the people supporting them are reliable, respectful and genuinely interested in their wellbeing.

Our team takes a person-centred approach to support. Rather than taking a one-size-fits-all approach, we work to understand each participant’s individual circumstances and provide support that fits their life.

This may mean helping with everyday personal activities, supporting household routines, developing life skills, accessing the community, participating in meaningful activities or working towards greater independence through Supported Independent Living.

Whatever the support looks like, the person remains at the centre of it.

What we believe

Empathy

Good support starts with listening.
We take the time to understand your experiences, preferences, concerns and goals. We aim to provide support with patience, understanding and genuine compassion.
We don't believe people should have to repeatedly explain who they are or what matters to them. Building a strong relationship helps us provide support that feels comfortable, respectful and personal.

Respect

Your life, your choices and your dignity matter.
We respect each participant's individuality, privacy, culture, beliefs and personal preferences. We understand that the right way to support one person may not be the right way to support another.
Our role is to support you — not to take away your choices.

Empowerment

Support should help you become more confident and independent wherever possible.
We encourage participants to take an active role in their everyday lives, make their own decisions and develop skills that can support greater independence.
Sometimes empowerment means learning a new skill. Sometimes it means trying something independently for the first time. And sometimes it simply means having the right person beside you when you need support.
We are here to help you move forward at your own pace.

Our person-centred approach

Support built around you

There is no single definition of independence.

For one participant, independence may mean managing their morning routine. For another, it may mean learning to prepare meals, access the community independently, develop workplace skills or become more confident managing their home.

That’s why we don’t start with a list of services.

We start with the person.

We take the time to understand:

From there, we can work with you to provide support that is practical, respectful and aligned with your individual goals and NDIS plan.

Our commitment to quality

Every member of our team completes a structured induction and ongoing training aligned with NDIS Practice Standards — covering zero tolerance, infection control, safe manual handling, medication assistance, first aid, cultural competence and child safety. Quality and safety aren’t checkboxes for us; they’re how we work every day.

Our community

We’re proud to be part of the Parafield Gardens community. Our local team knows the northern suburbs — the parks, the programs, the people — and we use that local knowledge to help participants connect with their community in meaningful ways.